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Devendra
Newcomer I

Unable to schedule exam

Devendra_0-1745068914768.png

 Unable to schedule exam, failing with following error. Anybody can help?

 

159 Replies
oakfan52
Viewer II

I have been trying to use the exam scheduler since last week. After the site maintenance I was getting same error as a lot of people "missing argument", but today its a different error. I've tried calling to schedule but they don't answer and so i asked for a call back but that was over 4 hours ago.

 

oakfan52_0-1745354756910.png

 

certman
Viewer

I have tried registering for both CCSP and CISSP and have gotten the same issue every day for the past 4 days.

 

I have tried on numerous devices and multiple browsers.

 

Any solutions??

xiomyos
Viewer

Having the same issue to re-schedule my test this week. I tried clearing my cache as suggested below and also tried multiple browsers to no avail. Did you get this resolved? I wasted a long time waiting on the phone and never got a customer service rep. 

Yang
Newcomer II

There is no button of 'register for an exam' on the page of English:

 

Yang_0-1745368145624.png

 

 

there is the button on the page of simple Chinese. But an error comes out when I submit the registration:

 

Yang_1-1745368240778.png

 

 

 

Yang
Newcomer II

an error encountered when checking out.

 

Yang_0-1745371036114.png

 

ericlin
Newcomer I

same from me
koziceka
Viewer

Hello,

I have a problem. I have purchased exam for cissp and I have my voucher delivered (8 days ago).
When i go to my account there i can't see my order, and I can't register to the exam, because there is no such option in Courses and Exam tab.

What can I do ?
Thanks for all help

sk88
Newcomer I

Same, I am unable to register for exam nor I see my order information.

sajmcgl
Viewer II

Yesterday (22 April 25) I purchased two exams (ISSAP and ISSMP). Purchase went through and I have the invoice. The exams do not show under my 'Courses and Exams'. According to the guidance here https://www.isc2.org/register-for-exam they must show in my 'Courses and Exams' so that I can schedule the exams now. I've checked 'Courses and Exams' multiple times from multiple browsers, refreshed the page, etc and they're still not showing up.

Kaity
Community Manager

@Yang Please follow the directions on the page (in English). The Chinese page is still being updated following the changes last week. 

 

  • If you are already an ISC2 Member or ISC2 Candidate, log in to your account. If you do not already have an ISC2 account, you will need to create one.
  • From the Certification menu, select the certification exam you want to take.
  • Select your exam purchase option and click “Buy Now.”
  • After completing the checkout process, visit your account to schedule your exam in the “Courses and Exams” section.
  • Click the Schedule button displayed next to your exam.