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abbashussainn
Viewer

Unable to reschedule exam - CC

Hi team, I am unable to reschedule my CC exam which is on 27th Dec 2025 at 3pm. Am I doing this too early or is it something else. I see the error 'No purchased exam found'. Please help.

2 Replies
sroj
Viewer

I had the same issue - to reschedule, you have to call the Pearson Vue support line and they can help get it rescheduled for you.

 

Office hours

Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

Telephone numbers
  • 877-863-0386 (toll-free)
  • +1-312-312-5467 (toll)
  • 0800-047-4679 (Brazil, toll-free)
CBMExamTeam
ISC2 Team

@abbashussainn Thank you for reaching out via ISC Community. I'm sorry to learnyou are having trouble rescheduling your exam.

I will send you a private message.