Unable to reschedule exam - CC

[abbashussainn]

Hi team, I am unable to reschedule my CC exam which is on 27th Dec 2025 at 3pm. Am I doing this too early or is it something else. I see the error 'No purchased exam found'. Please help.

[sroj]

I had the same issue - to reschedule, you have to call the Pearson Vue support line and they can help get it rescheduled for you.

Office hours

Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

Telephone numbers

• 877-863-0386 (toll-free)
• +1-312-312-5467 (toll)
• 0800-047-4679 (Brazil, toll-free)

[CBMExamTeam]

@abbashussainn Thank you for reaching out via ISC Community. I'm sorry to learnyou are having trouble rescheduling your exam.

I will send you a private message.

[matt25]

I am experiencing the same issue with the below error

No purchased exam found for the requested Exam.

[annejoan67]

“Facing issues with rescheduling an exam can be stressful, especially when planning study time and preparation. Using tools like the Texas Instruments TI-84 Plus Graphing calculator can help candidates organize practice sessions, manage calculations, and stay prepared while sorting out scheduling concerns.”