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lightWinter
Newcomer I

Unable to register for CC exam when clicking submit due to error

Hi, I am trying to register for my free CC exam but upon clicking submit, I receive this error:

lightWinter_0-1744824013364.png


It says:
"

Error
Something went wrong please contact your administrator.Update failed. First exception on row 0; first error: MISSING_ARGUMENT, Id not specified in an update call: []

"

How should I proceed? My CC training expires tomorrow, and I do not know if the free exam also expires with it?

25 Replies
sultanerdogan
Newcomer I

This is not the case we can not complete the exam information form. Everytime I try error appears can not go to pearson vue page ??? Nobody is helping. We already know the steps you posted.
lightWinter
Newcomer I

Hi, unfortunately this did not resolve the issue, these were also the same steps originally taken
djuana2
Newcomer III

Is there a fix yet? @mariatirado 

djuana2_0-1745452794197.png

 

 Screen Recording 2025-04-23 at 7.52.42 PM.mov

Screen recording of me trying on 3 different browsers.

Sam5paul6
Viewer II

Hi,

 

I have applied for CC (Certified in Cybersecurity) and paid the amount for the examination. Now in my dashboard shows the course and schedule option, while submitting the form for Pearson VUE site login

 

[Form 3 where i have to put all the data regarding my address and all], it is giving error pop 

 

"[ /primaryAddress/phone/phoneCountryCode expected maxLength: 3, actual:6]

 

I am not sure how to schedule the exam without this error, i have tried multiple times in Chrome & Microsoft edge browser still pop-ups the same error.


Sam5paul6
Viewer II

I am able to schedule the exam.
djuana2
Newcomer III

What browser did you use? I just tried now again and still I cannot register for the SSCP Exam.