Live Chat, Contact us number not working

[ANW]

I have been trying to call the APAC region, but it keeps telling me the number is invalid.
on top of that, the Live chat function seems not to be functioning well either. The time stated on the website for the Live chat is not accurate either.
Have been trying to reach out to get some clarifications regarding items related to the case that I have opened, pertaining to NDA timeout.

[jhaksumit]

customer care number doesn't work for any region. Who should we contact...I need urgent help with exam reschedule

[Kaity]

Hi all,

I've been alerted to the fact that the Live Chat function was down today (Friday, April 25). I apologize for the inconvenience this has caused. I can confirm, however, the hours listed online on the Contact Us page are correct. Those are listed as 11am SGT (11pm ET) until 3pm ET. Chat is closed on Mondays, so Tuesday will be the next availability for that service. 

However, please feel free to call our team or use the form to submit your query for attention: https://my.isc2.org/s/Contact-Us

At this point (it's 2:13pm ET as I post this), only our U.S.-based team is online. The APAC team will be back online for calls and emails on Monday at 9am, and the EMEA-based team will follow at 11am. 

[olgamut]

Hi, can you please assist with an inquiry?

[mariatirado]

Hey @olgamut - send me a private message and ill be happy to guide you 🙂

[chabra_jatin]

Hi,
I have sent email to exam administration ID but not getting response. Aside to that live chat not working since morning 11AM SGT.