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harmeet2295
Viewer II
Friday
Friday

Error when purchasing CISSP exam, Money deducted from account

Hi,

 

I recently purchased exam for CISSP, During check out I got an error that it was not processed but money was deducted from my account.
Has any one experienced this issue, how long it takes for money to reflect back in your account. I was really hoping to book exam ASAP.  

Any ideas what can I do to not go through this issue again, I would rather want to prepare for my exam than go back and forth with support (All I hear is hold music and my call gets disconnected)

 

Regards,

Harmeet Singh

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DJExamTeam
ISC2 Team
ISC2 Team
yesterday
yesterday

Thank you for contacting the ISC2 Community Board.

 

What is happening is that purchasers are seeing the preauthorization that is being done by Stripe prior to full purchase completion. If the purchase is never completed (for whatever reason), that charge will fall off in a few days as we never post from our side.

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