Friday 16th of December I have provisionally passed the CCSP exam, but haven't got any e-mail or confirmation yet from ISC2. I have contacted Pearson Vue and they said that they have informed you already about my pass.
If I try to perform the endorsement for my CCSP certification, I got the following message:
You must resolve the following error before you can continue:
You must have passed the certification exam within the last 9 months. Contact (ISC)² Member Services at firstname.lastname@example.org for additional information.
I have sent ISC2 a couple of e-mails already.
Are you using multiple email accounts between (ISC)2 and Pearson Vue? If so that can cause an issue. You'll need to reach out to member support email@example.com.
Yes, I had multiple Pearson Vue accounts, but they have been merged weeks ago. I also already reached to the email address you have mentioned, but with no succes till now.
Hello, is this been resolved now?
I've reached out to the head of the team that works on these issues to investigate the delay.