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bahedou
Viewer
Monday
Monday

CCSP exam passed, no official result yet

Friday 16th of December I have provisionally passed the CCSP exam, but haven't got any e-mail or confirmation yet from ISC2. I have contacted Pearson Vue and they said that they have informed you already about my pass.

 

If I try to perform the endorsement for my CCSP certification, I got the following message: 

 

You must resolve the following error before you can continue:

 

You must have passed the certification exam within the last 9 months. Contact (ISC)² Member Services at membersupport@isc2.org for additional information.

 

I have sent ISC2 a couple of e-mails already.

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AndreaMoore
Community Manager
Community Manager
Monday
Monday

Are you using multiple email accounts between (ISC)2 and Pearson Vue? If so that can cause an issue. You'll need to reach out to member support membersupport@isc2.org. 

 

https://community.isc2.org/t5/Member-Support/Multiple-Email-Accounts-at-ISC-Solution/td-p/56830 




(ISC)² Community Manager
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bahedou
Viewer
Tuesday
Tuesday

Yes, I had multiple Pearson Vue accounts, but they have been merged weeks ago. I also already reached to the email address you have mentioned, but with no succes till now.

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