Hi Alec,
The problem is as follows:
Passed the exam on 12th September, and as indicated by Matt I have the paper copy of provisional results provided by Pearson VUE which has been presented to my employer. I did not receive anything from ISC2 within the 5 days of passing referred to in the print out confirming I had passed. I contacted ISC2 18th September and was informed that they had received my results, I was also informed that I had two ISC2 accounts which must be merged. Have gone back a number of times since the 18th September to check on the status of my results/account with no reply received from ISC2 HQ. I did received a response from EU helpdesk which is pretty much a repeat of the initial email sent by HQ indicating accounts need to be merged. Essentially this has not progressed any further since 18th September.
In the meantime I checked in the forums and followed some of the advice there which is to attempt to submit the application online. I completed the online application process in readiness of receiving formal acknowledgement from ISC2 that I had passed and can start the application. I have my endorsers details and electronic copies of their current CISSP in good standing status, employee references also uploaded, evidence of having carried out security work in at least 2 of the domains over 10+ years etc, application ready to go and submit. When attempting to submit I receive an error " you must have passed the CISSP exam within the last 9 months" Its actually been 3 months since I passed. My frustration is I passed the exam 12 weeks ago, ISC2 acknowledge receipt of the results but it is not acknowledged on the system and therefore I cannot submit my application, I believe the AMF are submitted after acceptance of the application?
While I do not disagree with the general statement for time taken after application acceptance is 4 to 6 weeks my experience has been very different. Even if my application was accepted today that means it would have taken approximately 18 weeks for the process to have been completed. For an organisation like ISC2 this just does not seem right.
Compounding the issue and adding to the frustration is that I have not received anything from ISC2 indicating any progress during this time, this is despite sending follow up emails which generally have not received a response.
I have sent another email to ISC2 noting my concerns with screen shots of the error message I am receiving. I guess all I can do is continue to wait to see if anything comes back, but as you can probably tell from the tone of my emails I am disappointed with ISC2.
Rgds
Stuart
