TheTech
Newcomer II

I have just finished a chat with Pearson Vue chat support and they have advised that a case was raised from the testing center in regards to a palm scanner.

When I attended my exam I provided all required ID and they attempted a palm vein scan but it did not work (I am not sure of the reasons as nothing else was said and I was allowed to continue). I was unaware of a case being raised.

Concerning is that Pearson Vue are now advising me to wait another 3-5 business days while they investigate.....Not sure how that really affects me because I have done everything that has been asked of me as per test taking requirements. I really hope it is not me who is being "investigated"

Has anybody else had these issues?