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Sam_Ram
Newcomer I

Problem registering due to cookie issue

I have been trying to register for
The free CC certificate but having issue when I get to the accepting the cookies I accept all but it just gets stuck on the page won't allow me to go further! Please help! Thank you.
3 Replies
dcontesti
Community Champion

Have you reached out to Customer Support?  https://isc2.con/contact-us

 

Being the weekend, you may not get an answer until Monday/Tuesday.

 

As a suggestion:

 

- before trying again, I would clear my cache (all cookies as well as cached images and files)

 

- Also, I would try a different browser

 

I am copying @mariatirado to see if she could escalate internally for you.

 

Regards

 

d

 

denbesten
Community Champion


@dcontesti wrote:

- before trying again, I would clear my cache (all cookies as well as cached images and files)

- Also, I would try a different browser


Incognito/InPrivate/ mode in one's browser is often an effective way of accomplishing this.

Sam_Ram
Newcomer I

Thank you I got it figured out! Your looking at another candidate on my way to a cybersecurity specialist journey! You guys are amazing!