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ashish2_sapra2
Newcomer I
‎08-19-2019 12:00 AM
‎08-19-2019 12:00 AM

error when posting CPEs

Starting this weekend, I started observing error message "Required fields are missing: [Group]", being reported while adding any CPEs.

I am following the following steps:

1. Select NO for "Have the CPEs been fulfilled by ISC2?

2. Select a CPE type as "Education"

3. Select "Education courses and seminars".

4. Entering all the details and uploading an evidence pdf file.

5. Clicking on Save and Continue

6. Select the specific Group A domains

7. Submit and then get the error "Required fields are missing: [Group]"

 

Please assist if anyone else has seen this and what is the resolution?

 

Regards,
Ashish

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ashish2_sapra2
Newcomer I
‎08-19-2019 01:45 PM
‎08-19-2019 01:45 PM

Any updates? I realize that this has been the case for more than a month and none of the CPEs submitted in August show up.

 

How long does ISC2 take to resolve this?

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AlecTrevelyan
Community Champion
‎08-27-2019 05:14 AM
‎08-27-2019 05:14 AM

@AlecTrevelyan wrote:

I posted about an issue I have been encountering with the CPE portal recently here:

 

https://community.isc2.org/t5/Member-Support/Manually-Added-CPEs-Not-Appearing/m-p/26218#M5257

 

In summary I needed to select at least one domain from each of my certifications or my CPE submission would just disappear without a trace or any notification something had not worked correctly.

 

I've just tested again and I can submit CPEs just fine as long as I select at least one domain from each of my certifications. If I don't do that, instead of my CPE submission disappearing, it now gives the error you're describing (see screenshot below).

 

The badge system on here says you hold the CSSLP, so our situations are different in that respect, but similar in that neither of us fits the more standard profile of someone who holds only the CISSP, so I'd wager that has something to do with it.

 

@Kaity - Hi Kaity - can you feed this back to the team investigating the CPE portal issues please?

 

cpe-group-error.png

 

I am no longer seeing this error message when submitting CPEs against only one of my certifications (which was the only time I used to see it), so this appears to be fixed now!

 

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Kaity
Community Manager
Community Manager
‎08-27-2019 11:14 AM
‎08-27-2019 11:14 AM

This should be fixed now. Apologies for the issues.
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