Why can't we log in directly to the community ?

[MikeGlassman]

So maybe someone will be able to explain why, in order to log-in to the community, I have to first log-in to the ISC2 website, then click the community link, then click on sign-in to the community, and only then am I logged in to the system.

We are pretty far advanced in being able to pass credentials in a safe way between sites, especially when they belong to the same organization, so there should be at least an SSO automatically between the two sites. The fact that their isn't, is incomprehensible.

In addition, why can't I log in directly to the community ? Why am I forced to access it only from the main site ?

And if we are already on the subject of bugs, issues with the site, why is there no location (in the community when opening a new post) for issues with the website itself ?

These may seem small issues, but they are annoying, a time waste, and not what one would expect from an organization as supposedly advanced technologically as ISC2.

Mike

[Shannon]

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@SamanthaO_isc2 wrote:

I am working with both our vendor and internal teams to identify and resolve the issue. While I cannot get into the specifics, please know it is something I am staying on top of. 

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I'm keeping my fingers crossed on one hand right now, and I hope we'll see the results soon --- so that I won't have to include my other hand... 

[AlecTrevelyan]

I was just feeling lucky so thought I'd chance my arm and try to login directly to the community, and lo and behold it worked! 

[SamanthaO_isc2]

Hello everyone, 

As noted in a few other threads, I can confirm that the login issue is resolved on the Community as you have seen. Our teams were waiting to ensure that the fix was stable and sustainable in production before publishing that the issue was fully resolved. 

Please continue to let us know if you run into any other issues. 

[rslade]

> SamanthaO_isc2 (Community Manager) posted a new reply in Member Support on

>     As noted in a few other threads, I can confirm that the login
> issue is resolved on the Community as you have seen. Our teams were waiting to
> ensure that the fix was stable and sustainable in production before publishing
> that the issue was fully resolved.    Please continue to let us know if you run
> into any other issues.     

As I posted some of the earliest mentions of the subject, I can confirm that I've
been able to log in via Android phones, etc, even with the minimal cut-down
browser usually available. No need for the work-around. (I even got it to work
with an old WinPhone version 8.) It does seem to be fixed ...

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