Unable to verify certificate and membership

GhaziWadi · ‎09-09-2019

Hi,

Can I get support on my members profile.

It still says I am not-a-member.

It a happened after I updated my mailing address.To make sure that hard-copy materials are mailed to the correct address.

I can't use the online verification of the certification, nor add it to the acclaim platform.

Already sent email to member support.

Any idea.I appreciate the help

Kind regards

Kaity · ‎09-09-2019

Sounds like an issue related to duplicated data. I will get a ticket over to our support team ASAP.

GhaziWadi · ‎09-11-2019

Thanks @Kaity for your reply.

Looking forward to resolving this issue.

Regards

GhaziWadi · ‎09-20-2019

Hi,
Any Update on the duplicate record?
Regards

Kaity · ‎09-20-2019

@GhaziWadi Checking with the team!

Kaity · ‎09-20-2019

@GhaziWadi I've confirmed it's been escalated for attention but unfortunately no resolution yet. I apologize - hopefully very soon!

GhaziWadi · ‎09-27-2019

Thanks @Kaity

The issue of duplicate account was resolved and now I see my credentials and members profile.

Kudos to you and the team

Regards

suseegirl · ‎03-31-2023

I am a ISC2 members from 2018 and have passed my CISSP exam then. I checked my member verification today and was getting an error that no results found. Can you please help me with this.