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Newcomer II

Unable to reach ISC2 support

Hi,

 

Anyone knows if there is an issue reaching ISC2 support?  I have emailed them several times in regards to an issue I am experiencing with my Dashboard with no response received.  Below is the email address I have been using for them:

 

membersupport@isc2.org

 

Thanks!

5 Replies
Highlighted
Influencer I

Re: Unable to reach ISC2 support

> Cyberman6877 (Newcomer I) posted a new topic in Member Support on 07-30-2019

> Hi,   Anyone knows if there is an issue reaching ISC2 support?

Yes! There is!

(Sorry for the sarcastic reply, but a little bit of searching of recent topics on this
site might have answered your question fairly quickly ...)

>  I have emailed
> them several times in regards to an issue I am experiencing with my Dashboard
> with no response received.  Below is the email address I have been using for
> them:   membersupport@isc2.org   Thanks!

You can do the aforementioned searching to find details, but, in short:

- roughly 12,000 accounts may be having problems

- hence, support is pretty jammed

- response times (just response, not fixes) seem to be in the 5 days to four weeks
range

- you can also try emailing soconnor@isc2.org
keagle@isc2.org
jshriver@isc2.org
community@isc2.org and/or
avance@isc2.org


====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
A governor who rents women is complicit in the state's decay.
- William Blake
victoria.tc.ca/techrev/rms.htm http://twitter.com/rslade
http://blogs.securiteam.com/index.php/archives/author/p1/
https://is.gd/RotlWB

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Highlighted
Community Manager

Re: Unable to reach ISC2 support

We apologize for the delay. If you private message me your member ID and the issue you’re experiencing with the dashboard, I’ll see if I can assist.

Highlighted
Newcomer II

Re: Unable to reach ISC2 support

Thank you Sir!

 

Yeah you right, I did a quick search and saw all the complaints, I have not been on this site for a while.

 

I look forward to seeing you again in the next Vansecsig meeting.  Talking about that, when is the next Vansecsig meeting?

 

Cheers!!

Highlighted
Newcomer II

Re: Unable to reach ISC2 support

Message sent, thank you for reaching out!

Highlighted
Influencer I

Re: Unable to reach ISC2 support

> Cyberman6877 (Newcomer I) posted a new reply in Member Support on 07-31-2019

>   I look forward to seeing
> you again in the next Vansecsig meeting.  Talking about that, when is the next
> Vansecsig meeting?

I assume September 13th. (Which is also International Chocolate Day ...)

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
Nolite te bastardes carborundorum.
Do not let the bastards grind you down. - Margaret Atwood
victoria.tc.ca/techrev/rms.htm http://twitter.com/rslade
http://blogs.securiteam.com/index.php/archives/author/p1/
https://is.gd/RotlWB

............
This message may or may not be governed by the terms of
http://www.noticebored.com/html/cisspforumfaq.html#Friday or
https://blogs.securiteam.com/index.php/archives/1468