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Cyberman6877
Newcomer II

Unable to reach ISC2 support

Hi,

 

Anyone knows if there is an issue reaching ISC2 support?  I have emailed them several times in regards to an issue I am experiencing with my Dashboard with no response received.  Below is the email address I have been using for them:

 

membersupport@isc2.org

 

Thanks!

5 Replies
rslade
Influencer II

> Cyberman6877 (Newcomer I) posted a new topic in Member Support on 07-30-2019

> Hi,   Anyone knows if there is an issue reaching ISC2 support?

Yes! There is!

(Sorry for the sarcastic reply, but a little bit of searching of recent topics on this
site might have answered your question fairly quickly ...)

>  I have emailed
> them several times in regards to an issue I am experiencing with my Dashboard
> with no response received.  Below is the email address I have been using for
> them:   membersupport@isc2.org   Thanks!

You can do the aforementioned searching to find details, but, in short:

- roughly 12,000 accounts may be having problems

- hence, support is pretty jammed

- response times (just response, not fixes) seem to be in the 5 days to four weeks
range

- you can also try emailing soconnor@isc2.org
keagle@isc2.org
jshriver@isc2.org
community@isc2.org and/or
avance@isc2.org


====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
A governor who rents women is complicit in the state's decay.
- William Blake
victoria.tc.ca/techrev/rms.htm http://twitter.com/rslade
http://blogs.securiteam.com/index.php/archives/author/p1/
https://is.gd/RotlWB

............

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Jarred_LeFebvre
Community Manager

We apologize for the delay. If you private message me your member ID and the issue you’re experiencing with the dashboard, I’ll see if I can assist.

Cyberman6877
Newcomer II

Thank you Sir!

 

Yeah you right, I did a quick search and saw all the complaints, I have not been on this site for a while.

 

I look forward to seeing you again in the next Vansecsig meeting.  Talking about that, when is the next Vansecsig meeting?

 

Cheers!!

Cyberman6877
Newcomer II

Message sent, thank you for reaching out!

rslade
Influencer II

> Cyberman6877 (Newcomer I) posted a new reply in Member Support on 07-31-2019

>   I look forward to seeing
> you again in the next Vansecsig meeting.  Talking about that, when is the next
> Vansecsig meeting?

I assume September 13th. (Which is also International Chocolate Day ...)

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
Nolite te bastardes carborundorum.
Do not let the bastards grind you down. - Margaret Atwood
victoria.tc.ca/techrev/rms.htm http://twitter.com/rslade
http://blogs.securiteam.com/index.php/archives/author/p1/
https://is.gd/RotlWB

............

Other posts: https://community.isc2.org/t5/forums/recentpostspage/user-id/1324864413

This message may or may not be governed by the terms of
http://www.noticebored.com/html/cisspforumfaq.html#Friday or
https://blogs.securiteam.com/index.php/archives/1468