Unable to reach ISC2 support

[Cyberman6877]

Hi,

Anyone knows if there is an issue reaching ISC2 support?  I have emailed them several times in regards to an issue I am experiencing with my Dashboard with no response received.  Below is the email address I have been using for them:

membersupport@isc2.org

Thanks!

[rslade]

> Cyberman6877 (Newcomer I) posted a new topic in Member Support on 07-30-2019

> Hi,   Anyone knows if there is an issue reaching ISC2 support?

Yes! There is!

(Sorry for the sarcastic reply, but a little bit of searching of recent topics on this
site might have answered your question fairly quickly ...)

>  I have emailed
> them several times in regards to an issue I am experiencing with my Dashboard
> with no response received.  Below is the email address I have been using for
> them:   membersupport@isc2.org   Thanks!

You can do the aforementioned searching to find details, but, in short:

- roughly 12,000 accounts may be having problems

- hence, support is pretty jammed

- response times (just response, not fixes) seem to be in the 5 days to four weeks
range

- you can also try emailing soconnor@isc2.org
keagle@isc2.org
jshriver@isc2.org
community@isc2.org and/or
avance@isc2.org


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[Jarred_LeFebvre]

We apologize for the delay. If you private message me your member ID and the issue you’re experiencing with the dashboard, I’ll see if I can assist.

[Cyberman6877]

Thank you Sir!

Yeah you right, I did a quick search and saw all the complaints, I have not been on this site for a while.

I look forward to seeing you again in the next Vansecsig meeting.  Talking about that, when is the next Vansecsig meeting?

Cheers!!

[Cyberman6877]

Message sent, thank you for reaching out!

[rslade]

> Cyberman6877 (Newcomer I) posted a new reply in Member Support on 07-31-2019

>   I look forward to seeing
> you again in the next Vansecsig meeting.  Talking about that, when is the next
> Vansecsig meeting?

I assume September 13th. (Which is also International Chocolate Day ...)

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