Unable to pay the member fee with card

[Mox]

Hi

I am trying to pay my member fee with a card and I am getting the following error:

Single Sign-On Error

We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.

[Rossva]

Welcome to the community! This is a common issue we’ve all had! The brilliant @Kaity is mega helpful and should be able to assist

[Kaity]

I've sent your info to our support team for help @Mox! They'll reach out directly with an update. 

Thanks for tagging me @Rossva 🙂 

[spidersab]

Hi @Kaity, i have the same problem trying to pay for the first year fee.

Could you please help me?

[Kaity]

I have contacted support to get a ticket started for you @spidersab to fix this issue. They'll reach out directly. 

[A_M]

Greetings Kaity!

Sorry to pile on - I too am having the exact same problem. Just passed the exam and can't pay my fee!

If you can help I'd be extremely appreciative

Thank you!

[Kaity]

I'm on it @A_M !

[spidersab]

Thanks @Kaity for your help.

[A_M]

Whatever you did, it worked! I was able to pay - thank you so much!!