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Newcomer II

Unable to pay AMF using Card option

My  application for CISSP endorsement ( Member ID: 731965) has been reviewed and completed.
I had already paid the AMF of $50 for the Associate CISSP and for renewing the CISSP, I had to pay $75 only. When I try to pay my AMF, I'm unable pay by card.
 
Pls do let us know the solution for this issue ASAP.
 
I've never had such a pain in getting the following certifications PMP, TOGAF, ASQ-CMQ/OE, OCM, CCP, PMI-ACP, ITIL. Whereas for the CISSP, in spite of the hardwork (both mental and physical) and patient waiting for 6 weeks, the overall experience has been very unhappy due to the poor support system.
 
note: I've already sent separate emails to Amanda Vance(avance@isc2.org) and membersupport@isc2.org.
10 Replies
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Community Manager

Re: Unable to pay AMF using Card option

I'm looking into this!
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Newcomer II

Re: Unable to pay AMF using Card option

Thank you for the prompt response.

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Community Manager

Re: Unable to pay AMF using Card option

Of course! I have a ticket in. I should have an update in the morning. I will private message you with details.
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Newcomer II

Re: Unable to pay AMF using Card option

Greatly appreciate it. !!!

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Community Manager

Re: Unable to pay AMF using Card option

Good morning! Would you be able to send screenshots of the issue? You can either PM me or email. keagle@isc2.org 🙂
Newcomer II

Re: Unable to pay AMF using Card option

Hi Kaity,

Very Good Morning to you.

I've sent you a PM and also an email from my personal email address with the screen shots of the AMF payment issue using Card.

 

Hope it helps in identifying the issue and a better remedy is provided ASAP.

 

Thanks & Regards

Sathya

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Newcomer II

Re: Unable to pay AMF using Card option

Hi Katy,

Thanks a lot for your follow up on the issue and greatly appreciate the same.

As per your advice I checked with my bank (Citibank) and they’ve mentioned that due to a security glitch in the merchant website they’re unable to approve the payment process.

 

Can I ask my known ones in the US to pay the AMF by check or a wire transfer on my behalf? If so please let me know the details of the same.

 

Thanks & regards

Sathya.

 

Note: I've sent an email in this regard to the member support and yourself.

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Community Manager

Re: Unable to pay AMF using Card option

Yes, they can pay on your behalf by mailing a check to:

(ISC)² ATTN: Finance
311 Park Place Blvd, Suite 400
Clearwater, FL 33759

 

Be sure they include all of your member information along with the payment method. 

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Viewer II

Re: Unable to pay AMF using Card option

I am having the same issue. Looks like outside US credit cards are not acceptable on this payment gateway. Requesting you to share another payment gateway since I do not have any known person in US who can make the payment on my behalf.

 

Thanks, Harmeet

Candidate ID# 768243