Hi,
Just a couple of points to remember:
- For the SSCP, 60 CPEs are required to be earned across a 3-year cycle - there is no annual requirement although it is suggested you complete 20 per year to spread them out evenly.
- You get a 90-day grace period after the 3-year cycle has ended to enter the CPEs in the portal - the CPEs do have to be earned within the 3-year cycle dates.
When you say you haven't completed CPEs this year, do you mean your 3-year cycle is ending / has ended and you haven't registered any CPEs over the final year and don't have the 60 CPEs already registered?
If this is the case, read the CPE handbook for some examples of the activities that qualify and think back over the last 3 years to see if you can remember any appropriate activities you might have completed but didn't register and register them now. Quite often people don't realise activities they have completed will actually qualify for CPEs.
EDIT: just to cover some more of your points...
If you need to speak to ISC2 urgently, always call them - emails still take some time to get a response.
If you are genuinely past the last point where you are considered not to have submitted enough CPEs, then you need to read the certification and membership maintenance policy for the details on what you need to do such as requesting a hardship extension.
