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nrpanchal
Newcomer I
‎10-12-2022 07:16 AM
‎10-12-2022 07:16 AM

Unable to Access Courses (Members Only)

Dear Support team,

 

I've paid AMF after clearing my CC exam. The same is being reflected in my dashboard now. However, while I'm trying to access the members only courses, it is showing me below error. Please help me resolving this.

 

https://learn.isc2.org/d2l/error/403

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nrpanchal
Newcomer I
‎10-12-2022 12:15 PM
‎10-12-2022 12:15 PM

@Kaity  @AndreaMoore Would you be able to help in above please?

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Kaity
Community Manager
Community Manager
‎10-12-2022 01:53 PM
‎10-12-2022 01:53 PM

Hi @nrpanchal Please shoot a note over to learn@isc2.org

 

Include your email address and ID # if you have it and they can help troubleshoot the issue. 

 

Thanks! 

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nrpanchal
Newcomer I
‎10-14-2022 03:58 PM
‎10-14-2022 03:58 PM

@Kaity I sent the mail and follow-up email as well, however noone is responding. Any other way to rectify this faster. Thanks in advance.

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Kaity
Community Manager
Community Manager
‎10-17-2022 08:12 AM
‎10-17-2022 08:12 AM

Hello @nrpanchal - I apologize, we were closed on Friday. I have followed up with a colleague in our education team to ensure your message has been received. They will be in touch soon. 

 

Thank you! 

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