SAML error when trying to pay Maintenance Fee

[veryriskyrisk]

Hey!

I've sent an email to membersupport@isc2.org on Tuesday but nobody responded, not even acknowledgment from automated ticketing system or so.

Any hints on resolving this? I get assertion error when trying to pay membership fee with cc.

Any hints welcome,

mat

[Kaity]

Hello @luconsky - I have given your information to our Member Support team to look into this issue. 

[luconsky]

many many thanks for your help, now I managed to make the payment, a big hello from Italy !!

[ShahZ]

Hi,

I passed my CISSP exam June last year, but still haven't been able to pay the annual fee due to the same error. Could you put a ticket in for me as well? Thank you.

Best,

Shah

[AndreaMoore]

@ShahZ I sent your info to member support. Here is the contact information if you need additional support: https://www.isc2.org/Contact-Us

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@ShahZ wrote:

Hi,

I passed my CISSP exam June last year, but still haven't been able to pay the annual fee due to the same error. Could you put a ticket in for me as well? Thank you.

Best,

Shah

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[Tunjiols]

I am also experiencing this error. Could someone help me, please?

[AndreaMoore]

@Tunjiols I have sent this to Member Support. Someone will reach out to assist you. If you need additional support please reach out to member services.  https://www.isc2.org/Contact-Us

[Coldspring84]

I have exactly the same problem. I wrote to the support, and also tried to submit a request via form, but no-one has asnwered yet.

[AndreaMoore]

@Coldspring84 Please check your private messages. I will try to get your information to the team. 

[mayank_sh]

I'm having the same issue Kaity, did sent you the details over im.