Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

[moe_jaber]

I just did my test, I got a 99% competency rating, at least a 70% on all 5 domains on my first round of questions. The final assessment says that I am allowed to attempt each question at least once. However, I am not even allowed to do my second attempt on these questions. 

[moe_jaber]

It even says that I am allowed to use my remaining attempts to redo the incorrect questions here. 

[Atikom]

I am finding the same issue as well and nobody let me know how to fix this issue for me. T T

[JMExamTeam]

Hello @moe_jaber and @Atikom,

Thank you for reaching out to ISC2 through the Community Boards.

For your request, please send an email to membersupport@isc2.org if you haven't already, and a member of the Customer Experience Team will be able to assist you with any training questions or issues that may arise with it.

Regards,

JMExamTeam

[sawanideshpande]

Even I am unable to reattempt it again

[sawanideshpande]

Hello Atikom
I am facing the same issue. If you know how to resolve it please let me know. Thank you

[moe_jaber]

Hello JMExamTeam,

I have submitted an email to membersupport@isc2.org before you submitted your reply (on July 16th, 2024) and I have yet to receive a reply.

[Atikom]

Hi JMExamTeam,

I have sent the email to membersupport@isc2.org many times but no one has responded to me excluding auto-email. T  T

What should I do next? Can anyone help advise me?.

[Atikom]

Hi sawanideshpande,

No one has responded to me excluding auto-email. T  T

[sawanideshpande]

Hello
I did get a response back from them stating - "we currently have an issue that our technical team is actively investigating, which is preventing people from being able to retake their incorrect questions. Soon as we've fixed this, we'll reach out to let you know so that you're able to try again."