cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Nooch
Newcomer I

No Badge or Physical certificate

I passed my SSCP in October and was endorsed/confirmed in October as well.  I have not yet received my physical certificate (i assume one should be coming) and the Acclaim badge is not showing on my Acclaim account. Does anyone know how long this should take?

6 Replies
mtheo
(ISC)² Team

We thank you for posting your questions about your welcome package and your Acclaim badge. One of your Member Support Coordinators will be reaching out today (01/11/2020) to you via email to provide assistance.
zerodark30
Viewer

I'm also having the same issue. I got endorsed back in November. 
I still haven't received my physical certificate yet. My digital badge on acclaim is showing as correct. 

AndreaMoore
Community Manager

@zerodark30 

 

From the date of your application, it can take 4 to 6 weeks. The next email you will receive will be either requesting more information from you or providing you with next steps. Some people are randomly selected for audit and those people receive specific instructions. So, if you just submitted, please expect your next email within 4 to 6 weeks. 

 

Providing this link for more information: https://www.isc2.org/Endorsement

 

This board provides further discussion on becoming a member/endorsement process here on the Community: https://community.isc2.org/t5/Become-A-Member/bd-p/BecomeAMember

 




(ISC)² Community Manager
AndreaMoore
Community Manager

@zerodark30 Sorry, I see you already went through endorsement. 

 

Please contact membersupport@isc2.org with your Candidate ID number to have someone look into your account. 




(ISC)² Community Manager
davlemoreno
Viewer

I have the same problem, I passed my CISSP exam in June 2022 and so far I haven't received anything.
Is there any way to track this process??

AlecTrevelyan
Community Champion


@davlemoreno wrote:

I have the same problem, I passed my CISSP exam in June 2022 and so far I haven't received anything.
Is there any way to track this process??


You are advised to contact Member Services if you don't receive the welcome kit within 12 weeks of being awarded your certification:

 

https://www.isc2.org/Frequently-Asked-Questions#accordion-c6c19fcde9cf46cdadb06d7d6ed9719d

 

https://www.isc2.org/Contact-Us