Next Step for Approved Application Email

[catcallsbeth]

Hi, I got a email saying the following:

<<Your application for CISSP has been reviewed and is now complete. Please check www.isc2.org/dashboard to review your certification status.>>

However, when I login at the Dashboard link, I see nothing indicating my certification status and no way of paying dues. Any advice would be greatly appreciated!

[catcallsbeth]

Hi, I got a email saying the following:

<<Your application for CISSP has been reviewed and is now complete. Please check www.isc2.org/dashboard to review your certification status.>>

However, when I login at the Dashboard link, I see nothing indicating my certification status and no way of paying dues. Any advice would be greatly appreciated!

[AndreaMoore]

Hi! Feel free to reach out to the Member Services support team. They should be able to help you. 

+1.866.331.ISC2(4722)
+1.727.785.0189
membersupport@isc2.org

[catcallsbeth]

I emailed Member Support several days ago and have heard nothing back yet.

[AlecTrevelyan]

Emails and voicemails take a while to get a response - we're talking a couple of weeks.

If you really need to speak to them you should call them and keep calling until you reach someone.

[catcallsbeth]

Thanks, someone got back to me and helped. If anyone else has this problem, you'll need to contact member support. 

[AndreaMoore]

Great! I am glad someone helped you. I reached out to them for you too.