Merge accounts

[mauricioronei]

Hello all, I would like to solicite to merging my accounts mauricioronei@gmail.com e mauricioronei@outlook.com because i get pass in the exam and payed the credential tax, but my digital badge don't is available in my Credly's acount. I think it's happening because i had a account with another e-mail when i did the exam (mauriciomarques@uniopet.edu.br). What I can do? I claimed for my digitial badge more than once time, but without sucess.

[AndreaMoore]

@mauricioronei 

You will need to contact membersupport@isc2.org to have your accounts merged. 

FYI - for anyone else reading this, please do NOT create multiple accounts as it will only delay your results. 

This is on the login page:

IMPORTANT: Having multiple accounts causes delays in receiving exam results. Creating multiple accounts to avoid a rescheduling fee, circumvent the (ISC)² Retake Policy or to reapply a free exam code is a violation of (ISC)² Exam Policies and may nullify your exam results and/or result in a temporary or permanent ban from (ISC)² exams.

[2243454]

I created an account earlier today so I will like to merge the new account with the old. I didn't know it was an offense to have multiple accounts. I just read it. Thank you I've not taken any exams yet, ignorance of the law is not an excuse so my actions are unpardonable so Im reaching out for you to help me merge the accounts

[mariatirado]

@2243454 - Please contact membersupport@isc2.org to have your accounts merged.