Hello all, I would like to solicite to merging my accounts email@example.com e firstname.lastname@example.org because i get pass in the exam and payed the credential tax, but my digital badge don't is available in my Credly's acount. I think it's happening because i had a account with another e-mail when i did the exam (email@example.com). What I can do? I claimed for my digitial badge more than once time, but without sucess.
FYI - for anyone else reading this, please do NOT create multiple accounts as it will only delay your results.
This is on the login page:
IMPORTANT: Having multiple accounts causes delays in receiving exam results. Creating multiple accounts to avoid a rescheduling fee, circumvent the (ISC)² Retake Policy or to reapply a free exam code is a violation of (ISC)² Exam Policies and may nullify your exam results and/or result in a temporary or permanent ban from (ISC)² exams.