Is the CPE Portal down?

[DavidS]

I cannot access the CPE Portal, https://cpe.isc2.org/s/, at all over the last two days.  The page header and footer load, but the middle page section just shows the CPE Handbook and FAQs buttons with two green arrows circling over the word LOADING...  I have tried three different browsers with the same results. I need some help to submit my CPEs.

[Radioteacher]

Thanks for the update.  I have faith that the team will bring the CPE site online soon.

Paul

[rslade]

> Radioteacher (Contributor I) posted a new reply in Member Support on 10-23-2018 10:50 AM in the (ISC)² Community :

>   I have faith that the team will bring the CPE site online soon.

It's heartening to see that kind of faith can still exist in this world ...

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[denbesten]

---

@rslade wrote:
> Radioteacher (Contributor I) posted a new reply in Member Support on 10-23-2018 10:50 AM in the (ISC)² Community :
>   I have faith that the team will bring the CPE site online soon.
It's heartening to see that kind of faith can still exist in this world ...

Those of us with faith substitute worry with prayer.  Those without faith can rest comfortably knowing that it only becomes an issue if portal stays down for more than 90 days beyond the end of their cycle.  

The "interesting" thing will be if the records somehow get lost.  Some of us have our own copy, and will merely grumble excessively as we reenter data.  Those that did not keep parallel records will rightly be calling for heads to roll.

And yes, I am still getting the spinning green circle, 6 (calendar) days later.

[justRick]

Hey all, I've been checking every day or so, and this morning I noticed that there is now a banner the indicates that they are working on the problem.  In addition, I was able to successfully enter a pair of CPEs, and when you click view, you get a much better list of CPEs, sorted by date.

I don't know if this is an across the board fix, or if they are going through accounts with individual fix actions, but I'd give it a try.

Take care,

Rick

[denbesten]

I too have been regularly checking.

The last time I checked with unsuccessful results was Thursday the 25th at about 13:00, USEDT.  Today, I was able to successfully login and was also able to successfully file a CPE.

[amandavanceISC2]

All, 

To confirm, the Loading error on the CPE page has been resolved. We thank you for your patience.

Best Regards,

Amanda Vance

[GP1]

The loading error is still occurring. I've been trying for the past two days (11/10/2018 and 11/11/2018) and it is not working.. 😞

[justRick]

It was fixed for me a while back, and I just tested it successfully.

I'd put a ticket in with ISC2.

Regards,

Rick

[amandavanceISC2]

@GP1 I apologize for the inconvenience. Please know, we are working on a few improvements and the loading error should be resolved shortly.

Best Regards,

Amanda Vance

[Soheil]

CPE Loading ... failure still exists and I'm running out of Grace time to submit my CPEs 😞

Could it be as a result of WAF detecting a risky string in the input text?