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Mwendazrufaro
Viewer II
‎05-22-2022 03:09 AM
‎05-22-2022 03:09 AM

Paying Annual Membership Fees

Good day all,

 

Can someone urgently assist.I'm trying to pay for my annual membership fees online and my Mastercard is being declined.I have checked with the local bank and my account has adequate money to make the 125$US required.Additionally,I have used this card for all online payments and no issues except  now with (ISC)².

 

I tried to engage the membership support and no response as yet since yesterday.

 

I'm really worried.

 

Regards,

 

Mwendaz Rufaro

 

 

 

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1 Reply
jaustin
ISC2 Team
ISC2 Team
‎05-24-2022 10:06 AM
‎05-24-2022 10:06 AM

Hello, 

 

We are sorry to hear that you are having trouble making your payments at the moment. We have advised the member support team in your area to reach out and provide assistance, and you will hear from us shortly. 

 

Please contact us directly at +44 203 960 7800 or email us at membersupportemea@isc2.org

should you have any questions.

 

We look forward to resolving your issue as quickly as possible and appreciate your patience with this matter. 

 

Thank you for being a valued member with ISC2.

 

Sincerely, 

John Austin

Manager, Global Customer Experience 

 

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