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Moderator

Re: ISC2 membership web site remodeling competition

All,

 

If anyone is running into errors or not able to pay, please email me directly at avance@isc2.org using your primary email address on file and provide your member ID number.

 

Best Regards,

Amanda 

Newcomer I

Re: ISC2 membership web site remodeling competition

I wonder if they have heard of

Section 508 of the Rehabilitation Act of 1973
The U.S. Department of Defense is commited to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C § 794d), as amended in 1999.

We have to post it on the site I help support - AND we have to be compliant as well.
Newcomer I

Re: ISC2 membership web site remodeling competition

Ma'am,

Thank you for providing an email that may actually be answered. I have attempted to call for the last several weeks since I need a copy of my current CISSP Certificate for a job that I interviewed for last week that requires it.

I attempted to print it a few days after I paid back in May and all of my CPEs were accepted. I know there is a process delay, however, after the site was updated, I now see that I am Past Due on my Maintenance Fees and my date awarded is very incorrect:

"Awarded
December 31, 9999"

I have sent a few emails to membersupport@isc2.org, however, no response as yet. Maybe it is due to the holiday last week.

Thank you again for your assistance.
Contributor I

Re: ISC2 membership web site remodeling competition

I had the same issue.  How come (ISC)2 member services will not acknowledged that the roll out to the new system has serious issues?  

 

 

Respectfully,

Francis (Frank) Mayer, CISSP
Contributor I

Re: ISC2 membership web site remodeling competition

Amanda,

 

Thank you for stepping up to address this issue.  Please note that you did get me a response but my record still shows as not paid. The indication gets fixed and then goes back to show erroneously that I am not paid.

 

I sent you an e-mail you with my number and the details.

 

 

Respectfully,

Francis (Frank) Mayer, CISSP
Contributor I

Re: ISC2 membership web site remodeling competition

Join the club.

Respectfully,

Francis (Frank) Mayer, CISSP
Contributor I

Re: ISC2 membership web site remodeling competition

You are spot on! To top it off the membership verification site att https://webportal.isc2.org/custom/certificationverification.aspx has been down for at least two days and the digital badges from Aclaim showing our skilss and verification are broken now after working for years.

 

 

Respectfully,

Francis (Frank) Mayer, CISSP
Advocate II

Re: ISC2 membership web site remodeling competition

I think the old verification tool and the old AMF payment page were the last remnants of the old site. Now the old payment page is gone, I believe the old verification tool has now also been retired - RIP.

 

The new verification tool can be found here:

 

https://www.isc2.org/MemberVerification

 

As with most of the "upgrades" from the old site to the new, it's nice looking but less functional than the one it replaced. With the old one you could send a link with your name and member ID prepopulated. Can't do that with the new one.

 

Contributor I

Re: ISC2 membership web site remodeling competition

Thank you for letting us know. They need to let us all in on this change https://www.isc2.org/MemberVerification 

 

 

Respectfully,

Francis (Frank) Mayer, CISSP
Contributor I

Re: ISC2 membership web site remodeling competition

I tested the new site and it works https://www.isc2.org/MemberVerification 

Respectfully,

Francis (Frank) Mayer, CISSP