If anyone is running into errors or not able to pay, please email me directly at email@example.com using your primary email address on file and provide your member ID number.
I had the same issue. How come (ISC)2 member services will not acknowledged that the roll out to the new system has serious issues?
Thank you for stepping up to address this issue. Please note that you did get me a response but my record still shows as not paid. The indication gets fixed and then goes back to show erroneously that I am not paid.
I sent you an e-mail you with my number and the details.
You are spot on! To top it off the membership verification site att https://webportal.isc2.org/custom/certificationverification.aspx has been down for at least two days and the digital badges from Aclaim showing our skilss and verification are broken now after working for years.
I think the old verification tool and the old AMF payment page were the last remnants of the old site. Now the old payment page is gone, I believe the old verification tool has now also been retired - RIP.
The new verification tool can be found here:
As with most of the "upgrades" from the old site to the new, it's nice looking but less functional than the one it replaced. With the old one you could send a link with your name and member ID prepopulated. Can't do that with the new one.
Thank you for letting us know. They need to let us all in on this change https://www.isc2.org/MemberVerification