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Highlighted
Contributor II

ISC2 membership web site remodeling competition

Nope, sorry, this is not an actual thing.

 

But it should be.

 

Every change that has been made to the membership web site in the last year and a half, has made things more difficult, less user friendly, and has made many of us scratch our heads and ask... wtf. imo of course.

 

I spend less time on the site now then I used to, and if it weren't for the community which I enjoy (even if it is seemingly only inhabited by a few people), I wouldn't even connect unless I couldn't find what I wanted elsewhere.

 

Time that ISC lifts it's head out of the sand and either finally gets it, and fixes things so that the web site of such an esteemed organization mirrors the technological know-how and abilities it is supposed to show, works in a way that ensures the members like using it, find it easy to navigate, can log-in to all the different sub sites (community and learning for example) using the same credentials they logged into the main web site with, and please, oh lord please, someone get rid of the horrendous changes made to the CPE section.

 

If not, then open up for a competition among members, allowing those that can (for pay of course), design a modern, working, friendly, enjoyable web site experience. I'd be glad part of my new costs went towards that.

 

It shouldn't be that difficult to do, and the designs which the respondents give, can be voted on by the membership at large, the winner being given a specific time to get things working either by fixing the current site, or building a completely new one from scratch.

 

Either way, It's about time someone listened to the members and did something about it.

 

It's shameful to say the least as it stands right now.

Sincerely,

Mike Glassman, CISSP
Iguana man
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30 Replies
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Contributor I

Re: ISC2 membership web site remodeling competition

Valid points.  One key item is for us seniors and those with sight impairments for other reasons is to not have font on the site under ten point.  The notices are an "eye test."  There is definitely good training opportunities on the site but as you note some of the course ware is lacking while other is outstanding.   

Examples of Web Accessibility can be found at:

https://www.w3.org/standards/webdesign/accessibility 

 

Again, links should be checked so they comply with accessibility standards, links should be checked in the online continuing learning systems and courses to make sure they work,  and the logic in the CPEs and payment  of AMF systems need to be fixed so that they are easily used by considering Human Factors Engineering (HFE) best practices.  The old CPE and payment systems worked great and allowed me to easily manage my CPEs by just following the published guidelines pay ahead two years so that I did not have to bother with worrying about having to catch the system just right to pay AMFs.  Why not have "one button/click" auto pay like nearly all other organizations? 

 

Additionally, (ISC)2 needs to ditch the much of the auto posting of CPEs since the new system has one superior feature over the old system and that is the ability to post an evidence document.  All courses or tests awarding CPE could be self posted by the member and that document awarded by the course would provide proof of the work completed.  If (ISC)2 powered down the auto submission in cases when it is not being directly posed by an (ISC)2 staff or officer to (ISC)2 Chapter Officers it would help the chapters attract members, reduce labor costs for (ISC)2  and improve and personalize service since the response time would be very fast and the the members would have a person they can contact face to face to make sure they are properly credited.  (ISC)2 has training for chapter officers in this area and could expand it so that the chapter officers that are allowed to post CPE on members behalf would be fully trained and vetted before they could post. 

Respectfully,

Francis (Frank) Mayer, CISSP
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Community Champion

Re: ISC2 membership web site remodeling competition


@Frank_Mayer wrote:

Valid points. 

 

Additionally, (ISC)2 needs to ditch the much of the auto posting of CPEs since the new system has one superior feature over the old system and that is the ability to post an evidence document.  All courses or tests awarding CPE could be self posted by the member and that document awarded by the course would provide proof of the work completed.  If (ISC)2 powered down the auto submission in cases when it is not being directly posed by an (ISC)2 staff or officer to (ISC)2 Chapter Officers it would help the chapters attract members, reduce labor costs for (ISC)2  and improve and personalize service since the response time would be very fast and the the members would have a person they can contact face to face to make sure they are properly credited.  (ISC)2 has training for chapter officers in this area and could expand it so that the chapter officers that are allowed to post CPE on members behalf would be fully trained and vetted before they could post. 


I kind of rely upon the auto-posting, especially from other training affiliates because it saves me time. Plus the record is coming from a trusted source and I'm that sure the auditors like that 🙂  I do agree that a member should be in control of that feature if they choose.

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Community Champion

Re: ISC2 membership web site remodeling competition


@MikeGlassman wrote:

Nope, sorry, this is not an actual thing.

 


@MikeGlassman I like your ideas 🙂 Now, just get someone to prototype them!

 

Ps. I'm sure that people have noticed much of the backend is still the same and unless there are some wholesale redesign from top to bottom of the stack will will have the same old issues. I would hope that this becomes a campaign issue but not one where the membership pays millions to fix it. 

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Community Champion

Re: ISC2 membership web site remodeling competition

> MikeGlassman (Contributor I) posted a new topic in Member Support on 07-03-2019

 

> Nope, sorry, this is not an actual thing.

 

But not a bad idea. I used to say that the ISC2 Website had won the "Least User-Friendly Design and Layout" award for several years running. (Of course, that was back in the day when it actually *worked* ...)


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