ISC2 Customer Service

[andyp]

I cannot reach customer service by email or phone after numerous attempts, and I cannot generate a new password online.  No one answers the phone, returns my VM, or responds to may email.  I owe ISC2 money and want to pay the overdue balance.

Any suggestions???

[RH]

I'm in the same boat and it's been really frustrating.... months of unreturned voice mail and email, and all I'm trying to do is pay them money so I can add a certification that I passed last September to my cv. And yes, I saved the emails and have been calling at various times during their business hours. I even tried getting through to them by going through the wonderfully well-manned training department and they were unwilling to do anything but provide the customer service phone number. Can't say I'll recommend DoD continues using this certification as a standard if it requires Active Duty service members to spend dozens of manhours trying to send payment.

[Kaity]

Did you talk to someone yet @RH ?