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Community Champion

Duplicate CPE Credit

I have a duplication of a CPE.Screen Shot 2019-02-19 at 10.05.02 AM.png

 

Thanks!

7 Replies
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Community Champion

Re: Duplicate CPE Credit

I've had duplicate CPEs auto-submitted for me before. Just delete one.

 

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Community Champion

Re: Duplicate CPE Credit

Yes, I've encountered the same. They were automatically added, so I contacted support and was then asked to delete the extra one...

 

 

Shannon D'Cruz,
CISM, CISSP

www.linkedin.com/in/shannondcruz
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Influencer I

Re: Duplicate CPE Credit

> Flyslinger2 (Contributor III) posted a new topic in Member Support on 02-19-2019

 

> I have a duplication of a CPE.

 

Shhhhhhhh!

 

Actually, thanks. Your posting reminded me to post some of my stuff, and I noticed that I, too, had a duplicate. If you look in that box where it says "Active Transcript" and "Previous Transcript" there is also a "View" button. If you click that, you get a list of your "active" stuff, and you can delete the duplicate.


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Re: Duplicate CPE Credit

I think the delete button has disappeared in the revamp of the portal? Or am I missing something? I'm also trying to delete a duplicate.

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Community Champion

Re: Duplicate CPE Credit

 

Yes, I was just checking --- it's been ages since I added the CPEs manually --- it seems that there's no option to edit or delete CPEs that have been accepted, though it's there for draft CPEs.

 

Untitled.png

 

 

In the past, if I came upon duplicate CPEs, I'd get ISC2 support's confirmation before deleting them myself; now I suppose they'll do the dirty work once you contact them.

 

 

Shannon D'Cruz,
CISM, CISSP

www.linkedin.com/in/shannondcruz
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(ISC)² Team

Re: Duplicate CPE Credit

@RobRazInCanada You can contact Member Support at membersupport@isc2.org for assistance deleting a duplicate CPE. Please remember to include your Member ID in the email.

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Re: Duplicate CPE Credit

That's what I did, thanks. Seems odd that you'd need to bother someone to do this, a "Delete" option would be so much more practical. If they are worried about someone getting hacked and having their CPE deleted mischievously, perhaps a "confirm by email" thing would be advisable.