Hi guys
Anybody know what in the blazes a draft CPE is? Why is my CPE submission stuck in this state for the last few weeks now?
Cheers
OK just Googled an explanation that you have to click Save & Continue on the submissions page rather than Save & Exit.
An explanation on that page would have been nice, or even an entry in the instructions or the FAQ.
@Zem Thank you for your inquiry. To confirm, the CPE is in draft status due to hitting 'Save & Exit' rather than 'Save & Continue'. You will be able to edit the CPE in draft status by logging into your (ISC)² and clicking into the CPE portal.
Best Regards,
Amanda Vance
@amandavanceISC2 wrote:@Zem Thank you for your inquiry. To confirm, the CPE is in draft status due to hitting 'Save & Exit' rather than 'Save & Continue'. You will be able to edit the CPE in draft status by logging into your (ISC)² and clicking into the CPE portal.
Best Regards,
Amanda Vance
Amanda,
I was also caught by this same confusion last spring when the new CPE portal fell on us.
May I suggest that on each page of the sequence the phrase "Save and Exit" be changed to "Save to Finish Later and Exit."
On a broader view, this appears to be another piece of evidence that the contractor team that built the portal for (ISC)2 is relatively clueless on how to incorporate solid User Experience (UsEx) design and testing into their work.
@CraginS That is a great idea. I have forwarded your suggestion to management for review. Please note, there will be many changes coming to the portal within the next few months.
Best Regards,
Amanda Vance
When Amanda responded with the comment "many more" I cringed. I don't know if this community will tolerate another round of short comings for this system.
@rslade wrote:
Amanda, we made that suggestion *months* ago ...
@rslade, our only consolation is that all fixes / enhancements requested for will be implemented this year --- so I suppose we'll all be happy in 'at least' 354 days, given that no specific date was provided.