Hmm, yeah, sounds like a.n.other issue!
I note you don't have your CCSP or HCISSP badges showing on here either.
I always find the live chat feature to be the best route when I need to speak with Support. (If you don't see that option on the member home page it means it's not being offered at that time.)
Hope you get it fixed soon!
@Damyen Thank you for reaching out and congratulations! Unfortunately, there was a known issue with the digital certificates; however, this issue has been resolved. Please try downloading the certificate again.
@amandavanceISC2 I just attempted the download the digital certificate and the download is still missing the HCISPP. It only contains my CISSP and CCSP.
@Damyen Please send me an email or DM with your primary email on file and ID number and I will submit a ticket.
I'm having the same issue. I just earned my CCSP certification and the endorsement process has completed. I do not have my CCSP digital certificate or digital badge available.