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Akashkumar
Viewer

Delete my account

Hello, due to a mistake in name, I created two ISC2 accounts. Now, I want to close this account which isn't in use. I don't find a FAQ about deleting an account. How can I do that? Thanks,

9 Replies
CBMExamTeam
ISC2 Team

Thank you for contacting us via the ISC2 Community Board.
All ISC2 candidates and members may have only one (1) ISC2 account and one (1) Pearson VUE account.
Please send an email to membersupport@issc2.org with the information on both of your accounts and they will assist you.
Solah
Viewer

Hello, I have been trying to fill the candidate application form. However, it keeps saying that "something went wrong. Please contact your administrator." So that I tried to use another email, and I created a second account in order to check if it is working or not. Same error encounter again, but I think I have 2 accounts now. I tried to report my problem to memberssupport@isc2.org however there is no answer yet. Please help me with that.

srinadh
Viewer

I mistakenly created 2 accounts, please delete my account with user ID

CBMExamTeam
ISC2 Team

Hello,

Thank you for reaching out via the ISC2 Community board.
I see you have contacted our Customer Experience team, and your accounts are being merged.

We do not "delete" additional accounts; we merge all accounts into one primary account.

Hello isc2 support, please i would like to delete my candidate account because i realized i made a mistake with the name and i wouldn't want that to cause an issue during the cause of the training and certification. the account mail is abdulllahsadiku@gmail.com i am requesting to delete the account because i can't edit my name ...... so please kindly reach out to me and review my request so i can create another account and enroll for the course

Good morning,

I would like to request the immediate deletion of my account due to an error in the name.

Thank you.

CBMExamTeam
ISC2 Team

Thank you for contacting us via the ISC2 Community Board.
All ISC2 candidates and members may have only one (1) ISC2 account and one (1) Pearson VUE account.
Please send an email to membersupport@issc2.org with the information on both of your accounts and they will assist you.
CBMExamTeam
ISC2 Team


Thank you for contacting us via the ISC2 Community Board.

All ISC2 candidates and members may have only one (1) ISC2 account and one (1) Pearson VUE account.

Please send an email to membersupport@isc2.org with the information about both (all) of your accounts and they will assist you.
vaibhavshelarv
Viewer II

I want to Delete my account for some reason