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ihkirmizi
Newcomer I
‎08-25-2021 05:38 AM
‎08-25-2021 05:38 AM

Dashboard misfunctionality

Hi all,

I recently passed the CISSP exam and trying to fulfill the requirements to be fully certified.

 

2 days ago, I got an email notification about approval of application. The mail states that I have to wait at least 24 hours for the system to be updated. After then, I have to pay the AMF and go on.

I waited.

 

However, right now when I sign in I face with an empty dashboard. I can't see my Member ID, can't see the info at my profile i had already filled (address etc), neither the "Pay the AMF" link.

 

I made a quick search and I saw some candidates also counter with this problem for at least a few years. 

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AndreaMoore
Community Manager
Community Manager
‎09-01-2021 11:48 AM
‎09-01-2021 11:48 AM

We apologize for the issue you are having, your request has been submitted to Member Support. They will reach out to you. If you need additional support, you can reach out to Member Support at: https://www.isc2.org/Contact-Us.




ISC2 Community Manager
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ihkirmizi
Newcomer I
‎09-02-2021 09:01 AM
‎09-02-2021 09:01 AM

Thanks Andrea,

It's resolved via EMEA Team. You can close the ticket if you can.

 

Regards

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