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ekortee
Viewer II

Connectivity issue with BrightTalk and Security Briefings

I have been having regular connectivity issues when watching Security Briefings. Sometimes when the briefing is in the middle or about to finish it times out. Once that happens I cannot access any BrightTalk webinars until I go and log back in to BrightTalk. I've completed some webinars but do not get the CPEs. Anyone else having this issue?
1 Reply
denbesten
Community Champion

Re: Connectivity issue with BrightTalk and Security Briefings

Not getting the CPE from Bright Talk is a common occurrence for me too.  I file the CPE myself and  email myself a screenshot from the end of the briefing in case I am audited.

 

Since the auto-submit occasionally works, I do check the few most recent entries for duplicates whenever I manually add a CPE.  They can be deleted from the reporting web site without difficulty.

 

I have long suspected I cause the issue by directly logging into bright talk instead of "through" ISC2. It just seems to work better if I do it that way.