Thank you for posting your question about your CPE Dashboard. I am able to see that you contacted Member Support today. Therefore one of our Member Support Coordinators will be reaching out to you today, to assist you.
Our renewals for expiring certification process on the 1st and 15th of the month after the certification expires or when the requirements are completed after the expiration date. Your renewal will process on 04/15/2021 and the updated credentials will be available the following business day. Once this has completed, it takes about 8-12 weeks to receive the physical certificate and the renewal kit in the mail.
I hope this helps other who are/were in the same boat!