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MCSchaake
Viewer II

Cannot pay AMF due to outstanding CPEs

My AMF is due next saturday and I found last week that I cannot pay it while I do not have enough CPEs in the bank. Thing is that I have two completed News & Insights quizzes which are not accounted for. Today I read that CPEs from those quizes should be added in the first week of the next month.

 

Trying to figure out how to deal with the situation I have contacted via e-mail, but have not had a response yet.

I have called the european phone number, but pressing digits to get past the options menu does not work.

I have started a chat online, but this gets closed before I get a response.

 

Any advice on how to handle this would be appreiated.

 

Is there a grace period where I can let my certification lapse and pay my AMF asap after those CPEs come through? Should I manually add those CPEs?

 

Thanks in advance for any insights.

1 Reply
mariatirado
Community Manager

Hello, Id recommend you reach out to our support team at membersupport@isc2.org to receive further guidance on this! Thanks.