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junnnnne
Viewer II

Cannot make initial AMF

Hi, 

 

I received email stating that my endorsement has been approved and I can go to"https://www.isc2.org/Dashboard/" for next step.  However, i don't see any change in the dashboard and only shows two tabs, "Profile" and "Preferences".

 

I also got SAML error when clicking "Maintenance Fee" under "Member" tab. 

"We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins."

 

How should I proceed? Thanks!

10 Replies
CraginS
Defender I


@junnnnne wrote:

Hi, 

...

 

How should I proceed? Thanks!


Just Mail a Check for AMF!

 

 

D. Cragin Shelton, DSc
Dr.Cragin@iCloud.com
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savycoop
Newcomer I

Hi. I am having the same issue as well and have been unable to make my first AMF payment online.
d4sh
Viewer II

I am having the same issue today.

Kaity
Community Manager

I've shared info for all of you with our support team. We'll reach out directly! 

savycoop
Newcomer I

Thank you KaityEagle for your prompt response! I was able to reach Member Support earlier this morning and paid my AMF over the phone.

Cheers!
sgaede
Newcomer I

Having the same issue. 

shredu2
Viewer

I too am unable to pay the AMF

Kaity
Community Manager

Getting tickets for both of you as well - apologies!
chrisjmohamed
Viewer II

I am having this same problem as well.