Cannot add CPE points

[Mark_K]

Keep getting an error - An error has occurred. Please contact support.

Renamed the PDF proof, changed everything, still the same error. Emailed last week but no response.

Any ideas???

Thanks

[AlecTrevelyan]

What options are you selecting?

Can you show a screenshot of the error?

[Mark_K]

I fill in all the boxes with the red star

[AlecTrevelyan]

Try minimising the text you've put in the Presenter field - I remember there used to be issues with overly long entries.

[Mark_K]

that worked thanks!

maybe they should put max characters for that box?!

[AlecTrevelyan]

Glad it worked, and that's a good suggestion - I'm pretty sure that's been suggested before but obviously not implemented yet.

My strategy is to avoid the CPE portal as much as possible and only try to earn auto-submitted CPEs so I haven't been keeping up to date on its evolution.

[AndreaMoore]

@Mark_K @AlecTrevelyan 

I found out the "presenter field" response must be less than 100 characters. Yes, a note explaining that would help and that has been requested.