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NathanTaylor
Newcomer I

Can't Pay First AMF

Hello, all.

I recently sat for and passed my SSCP certification assessment. I am unable to pay my membership fee for my Associate designation and am therefore unable to receive the official credential. I have called multiple support lines and emailed several individuals whom work for or are affiliated with (ISC)2, but I haven't had any luck in this matter. Any support would be welcome.

Thank you.

-Nathan
22 Replies
jacobkstephens
Viewer II

I ended up just having to call their help line everyday until someone
processed my payment for me. I'm sorry if that is not helpful.
Kaity
Community Manager

Hello @AndreiGogiu - when did you send your email? Have you heard back yet? Can you PM me? 

Katshea
Viewer II

I am having the exact same issue. Two years later. Receiving a sso error that says I need to contact administrator. Have called and sent multiple emails. Have yet to make human contact. Extremely frustrating and disappointing. I have never had these issues with other certification websites or customer service.