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Viewer II

Re: CPEs not entering correctly on (ISC)² website

I am also getting the same error since last Friday. In fact one of my submissions got flagged up for audit and I did include an explanation of the cause of error, but it was not corrected..

I have now emailed member support

 

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Newcomer II

Re: CPEs not entering correctly on (ISC)² website

Yesterday, I entered a CPE activity of type "Professional Development Institute" but it also showed up as "Chapter Formation or Management" as @Rivaldo experienced.

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Viewer II

Re: CPEs not entering correctly on (ISC)² website

Hello,

 

Is there any progress with this issue?  I am experiencing exactly the same thing. I cannot enter Details nor Credits for "Unique Work-Related Experience".

 

Thanks, Vladan

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Re: CPEs not entering correctly on (ISC)² website

Noticed the same issue a few days ago.  While this specific issue is now cleared up, I am having issues submitting a CPE for a book I just finished.  The "Details" section is empty, and so you are unable to put in any information about the book title, who wrote it, what its about, and how many CPE credits you are claiming.

 

I happen to remember something in my CISSP studies about UAT before going live with a new system. Smiley Wink

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Community Manager

Re: CPEs not entering correctly on (ISC)² website

@ImNotARobot-Yet @Rivaldo @Vladan @jdl @RajeevZ @Mondo11 @Riesjart 

 

The CPE portal issues should be resolved now. We apologize for the inconvenience. Please let us know if you have any further difficulties uploading CPEs by either emailing membersupport@isc2.org or calling +1-866-331-ISC2(4722).

(ISC)² Community Manager
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Newcomer II

Re: CPEs not entering correctly on (ISC)² website

Hi @AndreaMoore I can confirm it works now. Many thanks for your help!

Regards,
Richard
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Newcomer I

Re: CPEs not entering correctly on (ISC)² website

I can confirm that this issue has been resolved.  You may close the ticket.  Thanks for your support!

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Community Manager

Re: CPEs not entering correctly on (ISC)² website

@Rivaldo & @Riesjart GREAT!!! Thank you for confirming it worked for you. Thank you for your membership. Have a great day!

(ISC)² Community Manager
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Newcomer I

Re: CPEs not entering correctly on (ISC)² website

I had a similar issue. I read a 140-page dissertation on the barriers for females (XX people) in Cybersecurity. The title of the dissertation is, "THE PERCEIVED IMPACT OF BARRIERS TO RETENTION ON WOMEN IN CYBERSECURITY," and is 140 pages long.

 

I spent well over two hours reading and understanding the dissertation and put in a CPE request for just ONE hour. The CPE moderators took down my request. It is gone.

 

WHOM DO I CONTACT?? Who are the CPE moderators?

I understand the importance of this type of dissertation, having recently completed my own dissertation on the INSIDER THREAT.

 

WHO can help me to discuss this with the moderators??

 

Thank you,

 

Dr. J. Shuyler Buitron, DCS

Doctor of Computer Science in Cybersecurity

Master of Science in Cybersecurity, Valedictorian

CISSP, MCSE, ITIL v3, ITIL v2 . . .

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Community Manager

Re: CPEs not entering correctly on (ISC)² website

@jbuitron 

 

Please send an email to membersupport@isc2.org with your name, member ID #, and contact information. Please include in the email the issues you are having as specified here. 

 

Thank you.

 

 

(ISC)² Community Manager