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Newcomer I

Contact with member support

Hi all,

 

what is you experience with member support? I am trying to sort out an issue I am having and send out about 5 e-mails to the member support mailbox.

Silence. No response. Although automatic responder promises every time that they will answer within 2 working days.

3 Replies
Community Manager

Re: Contact with member support

@Wiktor

 

I have reached out to Member Support on your behalf and will have someone reach out to you ASAP. I apologize for the inconvenience. 

 

Sincerely,

 

Andrea

 

 

 




(ISC)² Community Manager
Influencer I

Re: Contact with member support

> Wiktor (Viewer II) posted a new topic in Member Support on 07-08-2020 12:00 PM

 

> Hi all,   what is you experience with member support? I am trying to sort out
> an issue I am having and send out about 5 e-mails to the member support mailbox.
> Silence. No response.

 

Yeah, that's about right ...


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Other posts: https://community.isc2.org/t5/forums/recentpostspage/user-id/1324864413

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Newcomer I

Re: Contact with member support

Thanks @AndreaMoore 
Got immediate response after your action.