Contact with member support

[Wiktor]

Hi all,

what is you experience with member support? I am trying to sort out an issue I am having and send out about 5 e-mails to the member support mailbox.

Silence. No response. Although automatic responder promises every time that they will answer within 2 working days.

[AndreaMoore]

@Wiktor, 

I have reached out to Member Support on your behalf and will have someone reach out to you ASAP. I apologize for the inconvenience. 

Sincerely,

Andrea

[rslade]

> Wiktor (Viewer II) posted a new topic in Member Support on 07-08-2020 12:00 PM

> Hi all,   what is you experience with member support? I am trying to sort out
> an issue I am having and send out about 5 e-mails to the member support mailbox.
> Silence. No response.

Yeah, that's about right ...

[Wiktor]

Thanks @AndreaMoore 
Got immediate response after your action.