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Newcomer I

CPE SSO Error

Good afternoon All,

please forgive me if this is not the proper place to post this. I am trying to submit some CPE's and when I select submit or view/edit CPE's I receive the following error

 

"Single Sign-On Error

We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins."

 

Any help on where to go with this would be much appreciated.

5 Replies
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(ISC)² Former Staff

Re: CPE SSO Error

Hello @ScottGibbons

 

Thanks for posting in the Community. In order to resolve this issue, reaching out to Member Services is going to be your best bet. You can reach them at membersupport@isc2.org or by calling the phone number for your region listed here. They will be able to best help with submitting CPE's and fixing the error message that you are receiving. 

 

Best, 

 

Samantha O'Connor
(ISC)² Online Community Manager
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Newcomer I

Re: CPE SSO Error

Thank you

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Newcomer I

Re: CPE SSO Error

Hi, Were you able to get any help on this issue?

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Moderator

Re: CPE SSO Error

@bxroy If you are receiving this error, please email me at avance@isc2.org with your primary email address and member ID number and I will submit a ticket to have your profile updated.

 

Best Regards,
Amanda Vance

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Newcomer I

Re: CPE SSO Error

Thanks!