My CSSLP digital certificate was just updated with my new expiration date and my CPEs for the new cycle starting 1/1/2020 are now reset. What's the time frame for the Acclaim badge update / sync?
Explaining the process as a Q&A on the Digital Badge page of the (ISC)² site (https://www.isc2.org/Certifications/Digital-Badges) would potentially reduce the number of posts here on the subject.
Hi @kmjordan - great suggestion! I'll see what we can do. For Acclaim badges, it's max 2 weeks before updates are in place. Our system has to update, then theirs has to sync with ours, so that's where we get that time range from.
Hi @Mefodey - apologies for the delay! Please email email@example.com with your ID # and the timeline of when it should have updated and they'll handle.
I am having the same problem. My CISSP renewed on 8/1/2020, but my Acclaim badge still shows expired as of today, 8/11/2020.
I sent an email to firstname.lastname@example.org on 8/3/2020 and email@example.com on 8/6/2020, but I've not received a response to either email. I just sent follow ups to both emails, wrote this reply, and also created my own post on this board.