On June 1st, 2019, I have provisionally Passed the CISSP exam.
However, I did not receive any email that confirms the result.
I have sent a couple of emails to member support, no response yet. Any advice?
You've been waiting 17 days?! You have the patience of a saint!
I would check to see if you can submit your endorsement application:
If you get an error about needing to have passed the exam in the last 9 months it means you need to contact support.
Emails and voicemails are subject to about a 4 week response time due to high volumes of people needing assistance.
To get a fast response from support either call out their poor service on Twitter, or phone them and and keep calling until you actually speak to someone - I find the best time to call is first thing in the morning.
Alternatively, you can ask one of the forum admins / mods for assistance:
Thanks @AlecTrevelyan for your reply.
Although Patience is a virtue, I am working on getting over my systematic compliance (Patience ) by humanizing myself. Sainthood is a much higher stage and a long way though.
Here is some background, during then past three weeks, before I submit this thread.
I have tried to submit the endorsement application, and got the error message that asks me to pass the exam first. "
I sent couple of emails to firstname.lastname@example.org, I called Candidates and Members services 1-866 line, I've even sent an email to one of the admins.
I will try your suggestions next and will also reach out to some of the contacts on linkedin.
Appreciate the help.
(ISC)2 has to wait for the testing service to notify them the results and that as I understand it can take 3 - 5 business days.
So the right folks have been (as it were) cc'd.
Hopefully you will here something soon.
@GhaziWadi I apologize for the delay. I have responded to your direct email that was sent.
The issue is resolved, I was able to submit the endorsement application and was endorsed successfully. Looking forward to the completion of the application review process.
I highly appreciate the valuable support I received both online and by phone.