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Newcomer II

CISSP Concentration not showing in member dashboard

I have recently received ISSAP certification and it is not showing in the member dashboard, but is showing in CPE site. Is anyone else experiencing this issue?

 

@KaityEagle 

7 Replies
Advocate II

Re: CISSP Concentration not showing in member dashboard

My ISSEP used to show up on the dashboard, but since the dashboard was changed a few weeks or so ago to also show the cycle dates as part of the bar charts my ISSEP disappeared from there - I have never seen my ISSAP or ISSMP on the dashboard yet.

 

I actually have a support ticket open for this issue, so hopefully it will be resolved soon.

 

Today I also logged the following issues with support - I logged these by email so I'm prepared for a bit of a wait:

 

My ISSMP downloadable certificate has the wrong "certified since" date - hopefully the physical certificate is correct!

 

My ISSMP appears in the CPE portal, but doesn't appear in my Active Transcript.

 

Community Manager

Re: CISSP Concentration not showing in member dashboard

We'll look into this right away. Thank you! 

Newcomer II

Re: CISSP Concentration not showing in member dashboard

I also don't see my ISSAP on my active transcript in the CPE portal.

Community Manager

Re: CISSP Concentration not showing in member dashboard

I have a ticket in for this issue. Hopefully we can correct it shortly!
Newcomer II

Re: CISSP Concentration not showing in member dashboard

Thank you @KaityEagle 

Highlighted
Advocate II

Re: CISSP Concentration not showing in member dashboard


@AlecTrevelyan wrote:

My ISSEP used to show up on the dashboard, but since the dashboard was changed a few weeks or so ago to also show the cycle dates as part of the bar charts my ISSEP disappeared from there - I have never seen my ISSAP or ISSMP on the dashboard yet.

 

I actually have a support ticket open for this issue, so hopefully it will be resolved soon.

 

Today I also logged the following issues with support - I logged these by email so I'm prepared for a bit of a wait:

 

My ISSMP downloadable certificate has the wrong "certified since" date - hopefully the physical certificate is correct!

 

My ISSMP appears in the CPE portal, but doesn't appear in my Active Transcript.

 


I'm pleased to report that today my dashboard is now showing all of my certifications!

 

The other issues I previously listed still remain, but one step at at time! Smiley Happy

 

Newcomer II

Re: CISSP Concentration not showing in member dashboard

Good catch @AlecTrevelyan , It is fixed for me too.