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ajaykumar_bs
Viewer II
‎07-31-2020 04:49 AM
‎07-31-2020 04:49 AM

CISSP Certificate not received

I passed my CISSP exam on 20th April, endorsement approved on May 4th and paid the Annual fee on 3rd July. I haven't received my certificate or badges since then. I have raised a member support case but they say they are investigating, its been more than 3 weeks since I raised the case. Please let me know if anyone faced similar issue and what is happening?

 

Thanks,

Ajay

 

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AndreaMoore
Community Manager
Community Manager
‎07-31-2020 08:47 AM
‎07-31-2020 08:47 AM

Ajay, I have sent this over to Member Support for someone to look into. Apologies for the inconvenience. 




ISC2 Community Manager
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ajaykumar_bs
Viewer II
‎08-13-2020 06:16 AM
‎08-13-2020 06:16 AM

Hi Andrea,

 

It's been over a month now and your team is saying they are still investigating. Can you please escalate this case and let me know?

 

Thanks,

Ajay

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tonyshiver
Contributor II
‎08-13-2020 08:33 AM
‎08-13-2020 08:33 AM

@ajaykumar_bs sending you a private message.

For questions or issues related to candidate/member services, please contact: https://www.isc2.org/Contact-Us.
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