CISSP Certificate not received

[Pravin_shingare]

Hello,

I earned my CISSP in September 2021 and I did not receive my hard copy certificate.
I have also completed endorsement and paid AMF.
Could you please assist me with this?

Thanks

Pravin Shingare

[jaustin]

Hello Pravin, 

Thank you for your inquiry. We will certainly look into this for you and get back to you with an update as quickly as possible. If you should need immediate assistance in the meantime, please contact member support in your area at membersupportapac@isc2.org

Sincerely, 

John Austin

Manager, Global Customer Experience 

[ALKahn10]

I'm waiting for mine too but only am waiting since January. (ISC)² seems to be running behind on a lot of member support things. I passed CCSP and am still waiting for the official pass rather than "Provisionally Passed." I presume this all takes time.

[Kaity]

@ALKahn10 Hello!

Just to confirm - have you not received your CISSP welcome kit, for the certification you earned in January? 

I see you've officially passed CCSP now, so congratulations! 

[ALKahn10]

Hey Kaity, I received my CISSP welcome kit! Thanks for the congratulations on CCSP! I'm excited for that welcome kit too 😁. I'll have to purchase some frames to go with it. Thanks for following up, I'm excited to be both a newly minted CCSP and CISSP!