[CC] The competency is stuck at 99%

[Atikom]

Hi all,

I would like to know that I have already taken the final assessment but the competency is stuck at 99% and I cannot retake. What should I do next? Can someone let me know? Thanks.

[JMExamTeam]

Hello @Atikom,

Thank you for reaching out to ISC2 through the Community Boards.

For your request, please send an email to membersupport@isc2.org if you haven't already, and a member of the Customer Experience Team will be able to assist you with any training questions or issues you may be having within it.

Regards,

JMExamTeam

[Atikom]

Hi JMExamTeam,

I have sent the email to membersupport@isc2.org but nobody supports me yet and the competency is still stuck at 99% and I cannot retake the exam. What should I do next? Can you help advise me? Thanks.